Terms and Conditions

Terms and conditions.


This website is owned by Rondina's Food s.r.l.s. The terms "we", "us" and "our" used in the website refer to Rondina's Food s.r.l.s. Rondina's Food s.r.l.s. offers this website, including all the information, the tools, and services available to the visitor who has to obey all the presented terms, conditions, policies and communications. By visiting our website and/or purchasing our products on sale, you make use of our "Service" and you thereby accept to obey the following terms and conditions ("Terms of Service", "Terms"), including added terms and conditions and policies that refer to the present document and/or available through the hyperlink. The presented Terms of Service apply to all of the users of the website, including visitors, suppliers, clients, traders. Read these Terms of Service carefully before entering our website. By entering our website the user accepts to obey the present Terms of Service. If you do not accept all of the terms and conditions of the present agreement, it is not possible to have access to the website or make use of any service. Any new added function or tool of the existing webshop will be subjected to the Terms of Service. You can review the most updated version of Terms of Service at any moment on this webpage. We reserve the right to update, modify or replace any part of these Terms of Service. It is your responsibility to check this webpage often for any made changes. Access to this website after publication of any changes constitutes the acceptance of these changes.

ONLINE STORE TERMS By accepting these Terms of Service, you declare that you are of age. You may not use our products for illegal or unauthorised purposes or violate any law in your jurisdiction; it is forbidden to spread viruses or codes that could cause harm to users. A violation of one of the Terms of Use will result in the immediate termination of the Services offered by Vidra.


We reserve the right to suspend the service to anyone, for any reason, at any time. You agree that your data (excluding credit card data), can be transferred without encryption for the following purposes: (a) transmissions on various networks; and (b) changes to make adjustments to the technical requirements of networks or devices. Credit card information is always encrypted when transferring over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, the use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from our part. The titles used in this agreement are included for convenience only and will not limit or influence these Terms in any way.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if the information made available on this site is not accurate, complete or up to date. The material on this site is provided for general information only and should not be relied on or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. The historical information is not necessarily updated and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information on our site. You accept that it is your responsibility to check the changes made to our site.

CHANGES TO THE SERVICE AND PRICES The prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service provided to you (or any part or content thereof) at any time without notice. We will not be liable to the user or third parties for any changes, price changes, suspension or interruption of the service.


The following methods of payment are accepted by Rondina's Food s.r.l.s.


I prezzi dei nostri prodotti sono soggetti a modifiche senza alcun preavviso.Ci riserviamo il diritto in qualsiasi momento di modificare o interrompere il Servizio a te fornito(o qualsiasi parte o contenuto dello stesso) senza preavviso in qualsiasi momento. Non saremo responsabili nei confronti dell'utente o di terzi per eventuali modifiche, variazioni di prezzo, sospensione o interruzione del servizio.

CREDIT CARD At the time of purchase, customers enter the details of their credit card in a secure electronic banking system. Regarding the security of the credit card, all transactions are processed through a secure and encrypted server, guaranteeing customers of Fermaggio maximum data protection. The Customer Service operators of Fermaggio are in no way authorised to request or accept credit card numbers and / or validity details of the same. In order to guarantee greater protection on e-commerce purchases, Fermaggio recommends its customers to join the Verified By Visa or Mastercard Securecode services, requesting a PIN security code with which they can make their purchases throughout safety.


If the existing funds are sufficient for the purchase and the bank details provided are valid, the transaction will be processed instantly. The credit card used will be charged at the time of purchase, even in pre-order cases, although the shipment of these items may take place after some time.


By choosing the PAYPAL payment method, the customer can pay directly through your Paypal account, www.eu.fermaggio.it reserves the right to ship the goods only to the address indicated on the account verified by Paypal.

SHIPMENTS AND RATES Shipments to Italy, San Marino and Vatican City and main areas are made by the DHL postal service and can be free or subject to payment. As required by the trade regulation law, all shipments of Fermaggio are accompanied by an official invoice declaring the value of the individual items in Euro. For items on sale the invoice shows the discounted amounts.

SHIPPING MOMENTS Orders of already available items are shipped on the next business day. During the sales or promotions period, shipments may take longer. In all cases eu.fermaggio.it reserves the right to postpone the shipment in the case of force majeure. With the DHL postal service, orders placed at Fermaggio will be shipped within maximum 24/48 hours.

PRODUCTS OR SERVICES Some products or services may only be available online through the website. These products or services may have limited quantities and are subject to return or exchange based on our Return Policy. We reserve the right to limit the sales of our products or services to any person, geographical area or country of origin. We can apply this right depending on the situation. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices are subject to change at any time and without notice, in our sole discretion. We reserve the right to suspend any product from sale at any time. We do not guarantee that the quality of any product, service, information or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you have placed in our webshop. We may, in our sole discretion, limit or cancel the quantities you have purchased. These restrictions may concern orders placed from the same customer account, the same credit card and / or orders that have the same billing and / or shipping address. In the event that we make a change or cancel an order, we will notify you by contacting you via the e-mail and / or billing address / telephone number provided at the time of the order. We reserve the right to limit or prohibit orders which, in our sole judgment, appear to be made by resellers or distributors. You agree to provide updated, complete and accurate purchase and account information for all purchases made at our shop. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if the need arises. For more details, please check our return policy.

THIRD PARTY LINKS Some content, products and services available through our Service may include third party materials. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for the content or materials of third party websites. We are not responsible for damages related to the purchase or use of goods, services, resources, content or any other transactions carried out on third party websites. Check the third party policies and practices carefully and make sure you understand them before making any transactions. Complaints, doubts or questions relating to third party products must be addressed to third parties.

USER COMMENTS, FEEDBACK AND MORE You agree that your comments do not infringe any third party rights, including copyright, trademark, privacy or other personal or proprietary rights. You also agree that your comments do not contain defamatory, illegal, offensive, obscene material, or contain computer viruses or other malware that could in any way affect the functioning of the Service or any related website. It is not possible to use a fake email address, pretend to be someone other than you or mislead us or third parties about the origin of any comments. You are solely responsible for the comments you make. We take no responsibility for any comments posted by you or by third parties.


Sending personal information through the webshop is governed by our Privacy Policy. Please view our privacy policy for further information.

ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may concern product descriptions, prices, promotions, offers, product shipping costs, shipping times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to modify or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (even after submitting the order) . We assume no obligation to update, modify or clarify the information of the Service or any related website including price information, except as required by law.


In addition to the other prohibitions set out in the Terms of Service, it is forbidden to use the site or its content: (a) for illicit purposes; (b) soliciting other subjects to perform or participate in illegal acts; (c) violate local, international, federal, provincial or state regulations, rules, laws or ordinances; (d) violate our intellectual property rights or third party intellectual property rights; (e) harass, abuse, insult, damage, defame, denigrate, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, country of origin or disability; (f) provide false or misleading information; (g) upload or transmit viruses or any other type of malware that may be used to alter the functioning of the Service or any related website, other websites or the Internet; (h) to collect or track personal information of third parties; (i) spam, phishing; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to discontinue use of the Service or any related website when one of the prohibited uses is violated.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not warrant or declare that the use of our service will be uninterrupted, timely, secure or error-free. We do not guarantee that the results that can be obtained from the use of the service will be accurate or reliable. You agree that, from time to time, we may suspend the service for indefinite periods of time or cancel the service at any time, without notice. The user expressly accepts that the use or impossibility of using the service is at his own risk. The service and all products and services provided to the user through the service are (except as expressly stated by us) provided "as is" and "as available" for the use of the user. In no event Rondina's Food, our administrators, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors will be held liable for any damage, loss, complaint or any direct, indirect, incidental, punitive, particular or consequential damages of any kind including lost profits, lost profits, lost savings, data loss, replacement costs or other similar damages, whether deriving from the contract, civil offense (including negligence), strict liability or other use of any service or any product purchased through the service or for any other fact relating to the use of the service or any product including errors or omissions of any content or any loss or damage of any kind occurring as a result of using the service or any content (or product) published, transmitted or made available through the services or.

INDEMNIFICATION You agree to indemnify, defend and hold harmless Fermaggio, subsidiary companies, affiliated companies, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns and employees, from any complaints or damage committed by third parties resulting from the violation of these Terms of Service or the documents relating to them, or from the violation of any law or third party rights.

TERMINATION In the event that any provision of these Terms of Service is deemed illegal, null or unenforceable, this provision will in any case be applicable to the maximum extent permitted by applicable law, and the inapplicable part will be considered as severed from these Terms of Service, this determination does not affect the validity and applicability of the other remaining provisions.

RESOLUTION The obligations and responsibilities of the parties incurred before the expiration date apply to all effects until the termination of this agreement. These Terms of Service are effective unless terminated by us or by you. You can terminate these Terms of Service at any time by informing us that you no longer wish to use our Services or when you stop using our site. If at our sole discretion you do not comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain responsible for all amounts due until the date of termination and as a result you will no longer be able to use our Services. (or part of them).

ENTIRE AGREEMENT Failure on our part to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision. These Terms of Service and any rules or operating rules published by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern the use of the Service, replacing any previous agreements, communications and proposals . Any ambiguities in the interpretation of these Terms of Service should not be interpreted against the editorial part.

CHANGES TO THE TERMS OF THE SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes to our website. It is the user's responsibility to periodically check our website for any changes. Continued use or access to our website or service following the publication of any changes to these Terms of Service constitutes acceptance of these changes.

CONTACT INFO Questions about the Terms of Service must be sent to info@fermaggio.it